Remote Monitoring & Maintenance

Offsite assistance for your IT environment

With ECS’s fully-integrated managed IT services model, you can double your tech utilisation, scale your business, and tap into new revenue opportunities.

Other providers may offer you remote monitoring and management, but none can offer peace of mind like ECS can. Our platform allows us to easily back up, monitor, troubleshoot, and maintain desktops, servers, mobile devices and other endpoints for our clients.

But monitoring endpoints is only half of the equation. To take the pressure off your staff and help you focus on growing your business, ECS delivers full problem-resolution by supporting all endpoints with our designated help desk support team. This unique and industry-leading combination allows us to deliver an unparalleled end-to-end managed IT services solution that instantly improves your tech utilisation.

Other RMM functionality includes alerting, automated recommendations, remote control, scripting, patch management, antivirus software, and reporting.