Outsourced IT Services
What are the benefits of fully managed IT support?
- Free IT consulting - We provide you with expert advice to help you bring IT in line with your business needs.
- Insightful proactive monitoring service - We search for and eliminate problems before they cause downtime for your organisation.
- Dedicated Service Delivery Manager - Our professional team members are dedicated to your account. They will handle all planning and management objectives.
- No geek speak - We offer step-by-step explanations of the services we provide, in a language anyone can understand.
- Unlimited remote support - Get assistance from our expert technicians through onsite support, on-demand telephone support, email support, and regular service updates.
- Proactive monitoring and maintenance - We notice a problem before it arises by installing the latest patches and updates and ensuring your environment remains virus-free. Rest easy knowing your technology is in safe hands.
- Cloud managed services - Reduce service delivery time and enhance flexibility and visibility of available resources.
- Escalated SLA - Through a negotiated and mutually-accepted agreement, we improve customer service levels, define procedures, document and audit support requests, and produce performance reports.