Our assurances to you:
- We have restricted physical data centre access to authorised personnel and have implemented multiple layers of physical security, such as biometric readers, motion sensors, 24-hour secured access, surveillance cameras, and security breach alarms.
- We enable encryption of data both at rest and via the network as it is transmitted between a data centre and a user.
- We don’t mine or access your data for advertising purposes.
- We use customer data only to provide the service; we don’t otherwise look at files without your permission.
- We regularly back up your data.
- We won’t delete all the data in your account at the end of your service term until you have had time to take advantage of the data portability that we offer.
- We host your customer data in-region.
- We enforce “hard” passwords to increase security of your data.
- We provide privacy-impacting features that you can toggle on and off.
- We contractually commit to the promises made here within our terms and conditions.